Legal
Terms & Conditions
Draft — have this reviewed by a lawyer before publishing.
1. Scope
These terms and conditions apply to all contracts for inspection and documentation services between Link Pulse Ltd. (the “Provider”) and the customer. The offer is directed at businesses (B2B). Deviating terms of the customer only apply if the Provider expressly agrees to them in writing.
2. Services
The Provider carries out on-site and remote supplier checks and the related documentation (Remote Check, Sample Check, Supplier Visit, Pre-Shipment Control and individually agreed checks). The exact scope follows from the booked package or individual agreement and the checklist provided by the customer.
The Provider owes a diligent check and truthful documentation to the best of its knowledge, but not a specific outcome. The service is expressly not a certified QC/AQL inspection to standard, not laboratory or material testing and not legal advice.
3. Conclusion of contract
The contract is concluded when the customer books a package on the website and the payment or deposit is initiated, or by express order confirmation of an individual quote.
4. Prices and payment
The fixed prices shown at the time of booking apply. Payment is processed via the payment service provider Stripe. For packages with an on-site element (Supplier Visit, Pre-Shipment Control) a deposit becomes due; the balance – plus any agreed travel or expenses – falls due with the final invoice issued before or upon delivery of the report. For Remote Check and Sample Check the full amount is due in advance.
5. Customer cooperation
The customer provides the information required for performance (supplier, product, address, checklist, shipment data where relevant) in good time and in full. Delays due to missing or incorrect information extend the deadlines accordingly.
6. Deadlines and report
The report is usually delivered within 48 hours of the visit or inspection. If this deadline is not met for reasons attributable to the Provider, a deposit already paid is refunded on request.
7. Refused or impracticable visit
If the supplier refuses the visit or the check cannot be carried out for reasons not attributable to the Provider, the Provider documents the situation. In that case only the actual effort is charged; a deposit paid for the visit that was not carried out is refunded.
8. Liability
The Provider is liable without limitation for intent and gross negligence as well as under applicable product liability law and for injury to life, body or health. For simple negligence the Provider is liable only for breach of essential contractual obligations (cardinal obligations) and limited in amount to the foreseeable damage typical for such contracts. Any further liability is excluded. In particular, the Provider is not liable for the customer’s decisions towards its supplier, for future deliveries, or for circumstances that were not detectable within the scope of the commissioned check.
9. Taxes
The Provider is registered in the EU (Cyprus). For cross-border services to businesses, the reverse-charge mechanism may apply (VAT to be accounted for by the recipient). The applicable VAT treatment is shown on the invoice.
10. Confidentiality
The Provider treats the information provided by the customer as confidential and uses it solely to perform the assignment.
11. Governing law and jurisdiction
The law at the Provider’s seat applies, excluding the UN Convention on Contracts for the International Sale of Goods. Place of jurisdiction is, as far as legally permissible, the Provider’s seat. (To be confirmed by the lawyer.)
Contact: contact@china-supplier-check.eu